FAQs

What can I use Gifter for?

You can use Gifter to organise your child’s event and invite family and friends to contribute towards any gift, charity or experience as long as it’s legal and doesn't breach our Terms and Conditions.

What is a social gift

You can choose from our pre-made list of social gifts that you can customise by giving more details to your guests about what the gift would entail - why not ask them to learn a new craft or start fundraising towards charity together? You can also create your own by adding a ‘custom’ gift.

You will receive an email notification as soon as a guest has made a promise to fulfil a social gift and it will also be visible on your event message wall.

How are you processing payment?

We have partnered with Stripe, one of the world’s leading payment processing platforms to handle all parts of payment infrastructure. Companies like Monzo, Booking.com, Asos, Deliveroo and many others also work with Stripe.

 

Stripe supports most global currencies, so your family and friends from abroad can contribute securely from the comfort of their own home.

Where do the raised funds in Gifter go?

Contributions from your family and friends are managed by Stripe and are held in a secure bank account until you request a cash transfer.

How much money can I collect via Gifter?

Stripe doesn’t have any limits on how much you can collect and transfer.

Is there a charge for using Gifter?

It’s free to create and share an event on Gifter.

 

We deduct a 2% administrative fee from each cash contribution that you collect via our site along with Stripe’s own payment processing fee. There is no upfront fee to pay until your cash gift has been fulfilled. Full breakdown of the fees is below:

  • Gifter administrative fee for using our service (2%)

  • Our Payment Partner fee for using Stripe (1.4%) for EU cards + 20p per transaction and 2.9% + 20p per transaction for non EU cards

What happens to charity donations?

All funds raised for charity will be transferred to the event host’s designated bank account for them to be able to donate to the charity themselves and claim Gift Aid. We do not process charity donations.

I want to raise money for a charity that is not listed on Gifter, what do I do?

Please create a custom gift, upload your charity logo or photo and let everyone know why you have chosen this charity.

What if I don’t collect any money?

You won’t be charged for anything.

How do I find out about currency conversion on Stripe?

More information on how Stripe handles currency conversions can be found here.
If you are a non-UK resident, please check your local Stripe for more information.

Is it still possible to raise funds via Gifter even if I am not based in the UK?

Yes, or course as Stripe can apply the necessary currency conversions for you. Please check Stripe regarding their exchange rates and fees.

How many gifts can I create on the go at one time?

You can create multiple gifts - however please note that all raised funds will go towards your one designated bank account.

Can I edit my event and gifts after publishing?

Yes absolutely.

How do I share the event page?

Your Gifter event has a unique URL that you can send to friends and family. Just copy and paste the link to share it on social media, in an email or on printed invites.

Will my event be public?

No. Your event won’t appear in a Google search and will only be accessed through the unique event link and only those that would have received the link will be able to register to the Gifter platform and then see the event details.

Is there a restriction on how many people can contribute?

Absolutely not, the more the merrier!

Can my friends from overseas contribute?

Yes they can!

What’s the maximum gift spend?

There are no restrictions on how much money you can collect using Gifter.

How can I get in touch with someone from Gifter to answer a few questions?

Email us on hello@wegifter.co